Contact Us

Need to contact Wellcare?
Find key phone numbers and contact information to help you connect quickly and easily. Prefer to reach out online? Simply complete the form at the bottom of the page to request more information. This page provides the key Wellcare phone numbers and contact information to help you connect quickly and easily.

Important Information About Contacting Your Medicare Plan
We’re committed to helping you protect your personal information. Some third parties use phone numbers that closely resemble official plan numbers, which can make it easy to reach the wrong party by mistake. Taking a moment to double-check the number helps ensure you’re speaking directly with your plan.

When contacting your Medicare plan, please keep the following tips in mind:

Call only the phone numbers listed on this website or on your member ID card
Take a moment to carefully dial the correct number, as phone numbers can look similar
Trusting your instincts—if something doesn’t feel right, you can hang up and call us back using our official phone number

Wellcare Members
Need to speak with a Wellcare customer service agent? Members can call to talk to a representative who can help with questions about Wellcare benefits, claims, ID cards, and general account support.

Wellcare Member Services Phone Number
Dual Special Needs Plans (D-SNPs): 1-844-796-6811 (TTY: 711)
All other Medicare Advantage plans: 1-800-977-7522 (TTY: 711)

Become a Wellcare Member
If you are interested in signing up for a Wellcare plan but are not yet a member, please call to talk to a Wellcare representative about choosing a plan with the right coverage for your needs.

Non-Member Phone Number
1-844-480-0680 (TTY: 711)

Providers
If you're a healthcare provider looking to get in touch with Wellcare, call the our provider services line. This number connects you with a representative who can assist with provider-specific questions related to claims, authorizations, eligibility, and more.

Wellcare Provider Phone Number
Dual Special Needs Plans (D-SNPs): 1-844-796-6811 (TTY: 711)
All other Medicare Advantage plans: 1-800-977-7522 (TTY: 711)

Hours of Operation
Need to get in touch with a Wellcare representative? Here are the details on Wellcare's hours of operation.

Wellcare Hours of Operation
From October 1 – March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 – September 30, you can call us Monday – Friday from 8 a.m. to 8 p.m. A messaging system is used after hours, weekends, and on federal holidays.

Mailing Address

Wellcare Mailing Address
PO Box 10420
Van Nuys, CA 91410-0420

Request More Information
Please fill out the form below to request more information about Wellcare.

I would like a Provider/Pharmacy Directory mailed to me.

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Note: If your inquiry contains Protected Health Information (PHI), please use the Secure Member Portal to send your message. This ensures your information is transmitted safely and securely.