On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.
Get to Know Your Personal Emergency Response System (PERS) Benefit
Your plan covers one personal emergency medical response device per lifetime and the monthly fee. A personal emergency medical response device provides peace of mind and 24/7 response to your emergent and non-emergent needs.
You can choose from:
- A traditional "hard-wired" PERS system that is connected via a landline. For hard-wired systems, an existing landline phone is required.
- Wireless PERS system.
- Wearable device options
To enroll, go to WellcarePERS. For more information, please contact Member Services.